If nothing of the above helps, please submit a ticket and enclose the following information to help us further diagnose the issue: See Ports used by Remote Utilities for more information. Make sure that the ports used by the Host are not used by other software on the Host PC, especially if you changed the default port values used by the Host.Completely uninstall and re-install the Host.It is recommended that you add the Host to your antivirus exceptions list Make sure that your antivirus software doesn't block Remote Utilities operation.Go to Windows Control Panel → Hardware and Sound → Power Options, click Choose what the power buttons do and UNcheck Turn on fast startup: ![]() This applies to Windows 8 and 10: if you manually stopped the Host and restarted the PC, but the Host didn't start with Windows despite the Startup mode being set to Auto, you should turn off Fast Startup in your Windows settings.Restart the PC after Host installation, if possible. ![]() The Host service won't start after Host installation or update to a newer version. ![]() If you restart Windows, the Host service also starts automatically unless you change this behavior in the Host Startup mode dialog. The service starts automatically when you install or update the Host. In order for the Host to work properly, its service must be running on the Host PC:
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